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| I want to Play! How do I get started?
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That's easy. Simply go to Getting
Started and follow the few quick and easy steps. You'll be up and winning CASH in no time!
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| How
do I download the game? |
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Downloads? We
have no downloads! By using the latest Macromedia Flash technology, our games
load just like a large web page. It's quick and easy, and takes no more than
two minutes on a 56k modem. You'll be all set to play and win real CASH in no time!
To get the latest version of Flash player
for your web browser,
click
here.
To access the game, click
here
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| How
do I open an account? |
| | After registering as a player at BingoWorkz , the next step is to fund your account with a deposit using one of our many deposit options.
Sign in with your nickname (alias) and password, select either the Deposit or Cashier link. You will then be given a choice of options including; Credit Cards, e-Wallet Express, UsemyWallet, Instadebit, Neteller, EcoCard, Western Union and Deposit Vouchers. Follow the instructions on your screen - minimum deposits vary between $10 and $25 dependant on your selection. We accept the following credit cards: MasterCard and Visa, and most debit cards with a MasterCard or Visa logo. We recommend that you try all of these alternate payment methods to find the one that suits you best. Each provides a safe and easy way to purchase online without having to worry about credit card rejections.
Please remember, when making a deposit, never hit the submit button more than once, or this may cause a deposit duplication.
More information on the options available can be viewed at the "Cashier" on the BingoWorkz home page.
If you need help, you may access our friendly Support operators via the Live Person link on the Cashier pages. A live operator will provide you with assistance in finding the best deposit option for you, and will provide help if you have any queries regarding the deposit process. Please check the Cashier regularly for new deposit options which will be available soon!
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| How
old do I have to be to play?
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Players at
DesperateHousewivesBingo
must be at least 18 years old or
the legal age of majority in their home jurisdiction,
whichever is the greater.
Players must abide by the laws of the country, and/or state in which they reside or from which they visit our website. Players must take full responsibility with reference to the determination of the laws applicable in their jurisdictions.
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| How do I get to be part of the Loyalty Program? |
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Every single
time you fund your account (yes, every time!) we grant you a specific deposit
bonus (BBs) based on your lifetime deposits. We want to reward you for
being loyal to us! (Only current nicknames will be used, so keep that in
mind when you are considering changing them, your loyalty will start over) If
you are a new player, then after your 250% initial deposit bonus, you will
immediately earn 100% on your next deposit!
0-500 get 100% on all deposits
$501-1000 get 150% on all deposits
$1001-10,000 get 200% on all deposits
$10,001-25,000 get 250% on all deposits
Elite
lifers with $25,001 or more get 300% on all deposits
**There
will be a second phase to our loyalty program later this year which will
include prizes, cash and so much more!
Please note: new players get a 250% initial deposit bonus. After that, all deposits are based on our Loyalty program.
Please remember: current nicknames are used to determine Loyalty levels. If you change your nickname, you may have to start all over.
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| Can I play for FREE? |
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Yes. You can try us out at no risk and no cost. To play, simply complete the short registration form on the home page, click "submit" and select the free play option on the welcome page. Please note: this offer is intended as a free play only. If you wish to play for cash, you will need to make a deposit in one of our cash only games.
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| Is
it safe to use a credit card online? |
| | Yes, as safe
as it could be! All transactions are encrypted. Our servers are protected by
state-of-the-art firewall technology. Your credit card information remains
totally confidential at all times
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| When
will my deposits show up in my account? |
| | In most cases
funds will be credited to your Bingo account within one minute of making a
deposit. If it takes longer than 30 minutes to show up, please e-mail us at support@worldbingonetwork.com.
Type DEPOSIT in the subject line, and give our support staff your name, account
details, time, time zone, and the amount of your deposit. We will assist
immediately, or within eight hours at most.
Financial transactions are
processed through our parent company: WorldBingoNetwork
UK Ltd.
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| What
is the minimum amount I have to deposit? |
| | There is a $25 minimum deposit using Credit Card. However, most players deposit in excess of $50 at a time to allow them to play for a while without having to make another transaction. If depositing with Neteller or Instadebit there is a 10.00 minimum.
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| How
do I check my account balance? |
| |
Simply go to the DesperateHousewivesBingo home
page and log in to the game. Your current account balance will be displayed on
your screen.
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| I have
a query regarding my account. What do I do? |
| | First contact
your chat leader in the game Help room. If they cannot assist you, please open
a ticket from the Support Help Desk at the homepage or send an e-mail to support@worldbingonetwork.com.
Describe your problem in as much detail as you can, remembering to include your
name, nickname and e-mail address. One of our Support Team members will get
back to you very quickly.
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| How
much can I win? |
| | Currently we have regular game prizes, TOP game prizes and jackpots, random progressive jackpots, chat games, specials and super jackpots. Prizes range from approx $45 (late, late night) to well over $10,000 (Top of the Week mega jackpots). We pay out over $100,000 in real CASH every single day, making us the most generous bingo game anywhere online!
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| How
do I get paid when I win? |
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All winnings are automatically credited to your account at the end of every game. You merely have to e-mail us to make a withdrawal. Winnings will be paid according to the method you request. Payment options include e-Wallet Express, Instadebit, EcoCard, UseMyWallet and Neteller.
Winnings are paid out promptly and efficiently in accordance with our site rules.
See "Cashier" on the BingoWorkz home page or in the game for further details.
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| Do
I have to pay tax on my winnings? |
| |
DesperateHousewivesBingo
has no obligation to report a players winnings to any authority. So the choice is yours.
Many jurisdictions do not view gaming winnings as taxable. However if this is a
concern of yours, we suggest you contact a tax consultant in your area.
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| Can I keep my winnings in my DesperateHousewivesBingo account? |
| | Yes.
You may hold any amount of funds (deposits or winnings) in your account for as
long as you wish. Many players prefer to do this so as to have funds available
for our big TOP and Jackpot games when required.
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| What is the refund or cancellation policy? |
| | Card
purchases are final and no refund is available on cards already purchased.
Refund of the balance in player account is subject to cashout rules. Please
note that the Bonus Bucks associated with deposit will be forfeited in case of
a refund.
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| Can
I chat with other players? |
| | Absolutely!! That's part of the fun. Come into the chat room. Make new friends
and meet old ones. At
DesperateHousewivesBingo
we understand that people having fun together is the most
important thing we can offer (apart from our great game prizes of course!!).
You'll find our chat leaders are the friendliest and most helpful folks around
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| What
is a Bonus Buck? |
| |
A Bonus Buck is simply free money. We give away as much of it as we can! You can earn BB's in any number of ways: by opening a new account and making a deposit, by introducing your friends to
DesperateHousewivesBingo
, winning contests or simply by being in chat and playing our special games. Use your Bonus Bucks just like cash to have fun playing slots, buy cards, or play any one of our mini games. You cannot withdraw it, but you sure can use it to win real CASH. Come and get yours now!!
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| How
many cards can I play? |
| | That depends
on the game you are playing. In Bingo Central you may play from 3 to 100 cards
per game. In Fair 'n Square everyone plays an equal
number of cards to provide a fair and level playing field - each game has a set
price and all players have the same chance of winning the CASH! Other games vary depending on the game selected. But
remember, the more cards you buy the higher your chances of winning. Although
there are only nine cards visible on your screen at any given time, the game
software will automatically keep track of all your cards, and inform you if you
win. By playing in autoplay mode, you will be able to see whenever one of your
numbers comes up. Your computer will automatically daub your card for you so you really can play as many
cards as you wish. Our games also have an automatic "Best Order"
function which enables you to see your best cards at any given time. Cards
change color automatically the closer you get to BINGO enabling you to clearly
see whether you're 3, 2 or 1 call away from scooping the CASH!!
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| How
much do cards cost? |
| | That depends
on the game you're playing. At Bingo
Central the default card price is 25 cents but we also have
regular dime games. Card prices also vary according to our game specials. Cards
purchased for our TOP games (Top of the Morning, Top of the Day, Top of the
Evening and Top of the Week) vary in price from 50 cents to one dollar. Blackout Bingo and the Millionaires Mansion are cash only games, but the odds of winning are greater and the prizes are bigger!
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| Can
I buy cards in advance? |
| | Yes you can.
You may buy cards in advance using Pre-buy or Auto-buy features. To buy your
cards in advance, log in to the game and select "Buy Cards".
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| Can
I keep the same cards from game to game? |
| | No, this is
not possible. Our game server randomly creates and distributes new bingo cards
for each new game. As in a live bingo hall or casino, players can only play
each card once for every individual game. We do this to keep the game totally
fair and honest.
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| Is
there always a winner? |
| | Yes, every
game always has a winner. Sometimes there may even be more than one winner, in
which case the game prize or jackpot is shared accordingly. The winner's
nickname is broadcast to all players that are logged in to the game. This
confirms that the game has ended and that the winner has been awarded the game
prize.
Don't forget… many of our
games have multiple winners. We are the only bingo site that awards up to ten
extra prizes per game to randomly selected players. That means up to ten
chances per game to win - ten times better than any other site out there!
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| How
is the prize money determined? |
| | Every game
prize is determined by a complex formula which involves a percentage of the
dollar value of cards purchased for the previous game and a percentage of the
dollar value of cards purchased for the current game. TOP game prizes are
determined by the latter formula plus a percentage of the dollar value of cards
purchased during the preceding week or day - depending on the TOP game. Random
Jackpots are determined by the dollar value of all previous card sales and
build until the specific call per pattern is achieved. Basically we give away
up to 80% of all card sales as real CASH prizes every day!! The more folks playing and the more cards purchased, the bigger
the prizes!!.
Some game prizes are even awarded as a combination of BBs and CASH – these games are formulated by
the amount of both cash and BBs used
to purchase cards.
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| What
happens if there is more than one winner? |
| | In the event
that there is more than one CASH winner per game, our game server automatically splits the winning prize equally
between the winners. Winning amounts are then credited to each players account.
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| Can
I join a game in progress? |
| | No.Currently, we have a 5 second cut off before the game actually starts. Any purchase requests made after this cut off time will be declined.
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| How
long does a game last? |
| | That depends
on which game you're playing. Bingo Central has a new game every six minutes
(ten games per hour). In between games, our chat leaders will often run chat
games and competitions. There's never a dull moment at
DesperateHousewivesBingo!
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| How
do I know the game is not fixed? |
| |
DesperateHousewivesBingo
uses the most modern and
sophisticated bingo software available anywhere. All cards and ball calls are
produced by a sophisticated random number generator which cannot be
reprogrammed or tampered with. Our software has been thoroughly audited and
tested in line with the biggest and best real world bingo halls worldwide. Furthermore,
in the interests of fairness to all, we do not allow any of our staff or family
members to play on our sites and we certainly do not allow house players. Our
games are strictly fair and honest, and this is supported by the fact that we
have far more players at the
online bingo site anywhere!
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| When
I log in, can I remain anonymous? |
| | Yes
you can. When you register and deposit at
DesperateHousewivesBingo, we ask you for your real name, address and contact details. This information is for our records only. It helps us to ensure that we know our players, and that all cash outs are going to the right parties. All registration details are securely stored in our database and are never made public.
You may remain anonymous in the game as well. When you register, you select a nickname and password. When you enter the game, you are identified by your nickname only. So unless you choose to communicate with your fellow players and pass on any personal information, there is no way for anyone to know your true identity.
For more information, please see our
Privacy Policy
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| What is the chat
room etiquette? |
| | Please
follow this link to our website Chat Room Etiquette page.
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| How
long can I play without being disconnected?
|
| | Depending on
your type of ISP connection, you can stay in the game for as long as you like.
In fact, as long as you've purchased cards in advance, you don't even have to
be at your computer. Our game software will play every game for you and
automatically notify you of any winnings. To buy cards in advance, go to
"Buy Cards" on the game site menu.
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| If
my connection fails, am I kicked out of the
game? |
| | Our software
has been programmed to track every card purchased for every game played. So
even if you're disconnected, for whatever reason, your cards will still be
played and your winnings will still be credited to your account. As long as you
have purchased cards, you stand the same chance of winning as everybody else,
no matter what!
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| I'm
having technical trouble. What do I do? |
| | First contact
your chat leader in the game Help room. If she cannot assist you, then please
send an e-mail to support@worldbingonetwork.com.
Write Tech Problem in the subject line to identify the nature of your issue.
Then describe your problem in as much detail as you can, the time it occurred,
the game you were playing, etc, etc. Remember to include your name, nickname
and e-mail address. We will get back to you as soon as we possibly can. More
often than not however, you will find the problem is a minor technical issue or
a problem with your local service provider.
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| Any
other addresses I might need to know about? |
| | Sure. We have
a help desk for almost any type of query or problem. Go to the
DesperateHousewivesBingo
home page
and click on the Help link. Send us an e-mail and we'll get back to you as soon
as we can.
For information on our
Promotions or any comments you may like to make about our site you can email
our ProTeam directly –proteam@worldbingonetwork.com
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•Referrals. Do I get
something if I refer a friend?
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WOW!! Do you
ever!!! When your friend signs up and makes their first deposit, we will credit
your account with an amount equal to that deposit in Bonus Bucks!! We'll even
give you a further 10% on your friend’s future deposits for the next 90 days -
is that great or what!! The more friends you refer, the more Bonus Bucks you'll
earn and the more chances you'll have to win those great game prizes.
Click here for details on how to sign up now.
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